Returns/Shipping

Returns- We will gladly accept an item in an unused condition with receipt for refund or exchange within 7 days of shipment delivery. Buyer must pay return shipping and will incur a 15% restocking fee for returns. For exchanges, We require buyer to pay for shipping for the new item to be shipped. Please contact us at thedowntowndachshund.com for additional questions.

TO INITIATE A RETURN EMAIL ADDRESS BELOW. RETURNS MUST HAVE RMA NUMBER. DO NOT SEND IN RETURN WITHOUT MESSAGING US FIRST. thedowntowndachshund@gmail.com

 

 

If you are making a purchase as a gift or to be shipped somewhere different, just let us know in the notes when making your purchase and we will send it directly to them.

 

Items marked as SALE or Clearance items, jewelry, scarves, lingerie, sunglasses or gift certificates may NOT be returned and are FINAL and MAY NOT BE RETURNED. Iowa merchandise ex. Iowa Hawkeyes and Iowa State and final purchases.